We want you to be satisfied with your purchase. If you are not, our refund policy is as follows:

Returns:

• Items may be returned within 14 days of delivery.

• Products must be unworn, unused, and in original packaging with tags attached.

• Certain products are non-returnable, including intimate wear, final sale, and clearance items.

Refunds:

• Refunds are issued to the original payment method only.

• Processing time: 5–10 business days after we receive and inspect the returned product.

• Shipping fees are non-refundable (unless the item arrived damaged or incorrect).

Exchanges:

• Exchanges are offered if the requested item is in stock.

Return Instructions:

1. Email [email protected] with your order number and reason for return.

2. We will provide return instructions and address.

3. Ship the product back in its original condition.

Pastellaire LLC reserves the right to refuse returns that do not meet these condition